AZA Virtual Annual Conference 2020 - Full Conference

During five days of online offerings and interactive events, attendees gathered to learn and find inspiration from colleagues, service providers, and new connections - all online. You can too! Purchase and view general sessions, concurrent sessions, and much more from the 2020 Virtual Annual Conference.

Registration Fee: $275 for AZA individual members; $125 for AZA Student Members; $435 for non-members. Please email to request the student member rate.

Access Expiration: 90 days from start

Access Information: You may exit the course and resume viewing at any time within 90 days from starting the course. Included in this package are all general sessions, including Virtual Zoo Day, and concurrent sessions:

General Sessions

  • Opening General Session
  • Keynote: Dr. Mark Plotkin
  • Black Voices in Courageous Conversation on Racial Equity and Achieving our Mission
  • Keynote: Dr. B.N. Horowitz
  • Honors and Awards
  • Wildlife Trafficking and its Impacts on Animal and Human Health: Where Do We Go From Here?
  • Board Transition Ceremonies and Incoming Chair of the Board Address
  • Virtual Zoo Day

Animal Management, Health & Welfare, and Aquarium Affairs Tracks

  • Aquatic Populations Sustainability in Your Aquariums
  • AZA-FRTRP: Stories and Perspectives from the Front Lines of Coral Rescue
  • Competent Crisis Control: #leadershipmatters #scienceisimportant
  • Coral Propagation and Rearing: The Next Frontier
  • Making Lemonade: Getting Creative with Behavior Management During Facility Closures
  • Putting Fish First: Using Simple Metrics and Expectations to Improve Fish Management Practices
  • The SSP at 40: Using Trends and Data to Guide the Way We Re-Imagine Cooperative Population Management
  • Towards Understanding the Welfare of Cetaceans in Zoos and Aquariums
  • We’re All in This Together: Multi-Disciplinary Collaboration to Maximize Animal & Human Health During a Pandemic
  • Wildly Successful: Interdepartmental Collaborations Supporting Ambassador Animals
  • Zoo Veterinarians - Medicine and More

Business Operation Track

  • 30 Years of The ADA Where It’s Been and Where Is It Going?
  • Aquarium and Zoo Energy and Water Conservation Practices in Life Support Systems
  • AZA Retail Operators - Leading the Way to Single-Use Plastic Waste Reduction
  • Building A Culture of Conservation in Your Organization, Regardless of Size & Resources
  • Business Planning for Uncertainty
  • Critical Planning for Zoos and Aquariums: Multi-Dimensional Thinking & the Evolution of an Institution’s Road Map for Today & the Future
  • Supporting Staff Mental Well Being in AZA Zoos and Aquariums: Part 1: Awareness and Proactive Strategies for Overall Mental Well Being
  • Supporting Staff Mental Well Being in AZA Zoos and Aquariums: Part 2: Building Resiliency, Increasing Resistance, And Improving Recovery
  • The Effects of The Pandemic on Employees. Engaging Your People Where They Are
  • Throw Out Your Strategic Plan. Should You Ditch Your Plan in A Crisis? Why Knowing Your ‘Why’ Is More Important Than Ever

Conservation Track

  • Adapting and Evolving During COVID-19: Reigniting Collaboration Among AZA Institutions, NGO’s and Conservation Commerce Programs
  • Beginning with the End in Mind: How to Design Outcome-Driven Conservation and Engagement Planning Processes
  • Building an Agenda for Social Science Research
  • Combating Wildlife Trafficking in a COVID-19 World
  • Combating Wildlife Trafficking through Effective Communication in the Zoo World
  • Conservation is Not Closed: Continuing Field Conservation and Research During COVID-19
  • Diving into Conservation - Community Involvement in Aquatic Based Field Conservation

Development/Fundraising & Membership and Public Relations & Marketing Tracks

  • Best of Marketing - Rapid Fire
  • Beyond Palm Oil Boycott: A New Approach to Consumer Awareness
  • Community Volunteer Driven Membership Drive
  • Five Proven Strategies to Maximize Your Board’s Impact
  • Get Every Point: Tips for Creating EGGcellent Grant Applications
  • In 3 Clicks: User Journey Mapping Your Audiences Online
  • Making Conservation Behavior Change Possible: Stories & Advice to Keep Moving Forward
  • Member Cards - Searching for The Elusive Answer That Is Easy for Us and Easy for Our Members!
  • Membership Marketing Best Practices - Then and Now
  • Prepping Keepers for Media Interviews
  • Unlocking the Code to Social Motivations in Social Media
  • Using Marketing-Driven, Subscriber-Based Guest Engagement Platform to Drive Revenue
  • Working Together to Create a Culture of Philanthropy
  • You Say You Want a Planned Giving Program...Getting Started

Education and Volunteer & Intern Management Tracks

  • Aging Service Populations: Considerations and Approaches for Working with Senior Volunteers, Emeritus Programs, Innovations in Engagement
  • Community Building in Adverse Conditions: Tools You Can Use!
  • Disrupting the Norm: How a Pandemic Has Made Our Organizations More Nimble
  • Increase Visitor Engagement thru Play
  • Innovations in Service: New Philosophies, Non-Traditional Roles, Technical Advancements, & More!
  • Internships: Best Practices to Deepen Your Talent Pool
  • On the Empathy Front Lines: Research, Implications, and Best Practices
  • PIVOT: Adapting Your Strategic Plan in a World of Change
  • Resiliency and Optimism: Leaning in to our Mission’s Future
  • Social Science Research Collaboration: Advance the Field and Your Organization
  • Social Science Research to the Rescue! Advancing Conservation and Education through Applications of Social Science
  • Strategies for Communication & Coaching: Tools, Resources, Effective Techniques for Managing Conflicting or Divergent Styles in the Workplace
  • Thinking Critically About Virtual Programs
  • Training Supervisors: Effective Personnel Management Skill Development for New or Reticent Volunteer Managers

Trends & More Track

  • A Stimulating Experience – Excitement for Some, Anxiety for Others
  • AZA Government Affairs Initiatives in a Post-COVID-19 World
  • Movin’ on Up: Exploring DEAI Topics for Mid-Level Leaders
  • Navigating the Leadership Journey
  • On the Boards
  • Reaching Past the Barriers: Accounting for Implicit Biases in Planning and Program Design
  • Shifting Organizational Mindsets about Community Engagement
  • The Buzz I
  • The Buzz II
  • The Call: Is Public Engagement the Solution to Saving Species from Extinction
  • What’s New in Exhibit Design?
  • Women in Leadership: Ideas for Changing Times

Questions? Email